Terms & Conditions

Last Updated: September 3, 2026

Welcome to OLEMO. These Terms & Conditions govern your use of the OLEMO website and your purchase of products through our online store.

By accessing our website or placing an order with OLEMO, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or place an order.

Use of Our Website

You agree to use the OLEMO website only for lawful purposes and in accordance with these Terms & Conditions.

You must not use our website in a way that could damage, disable, overburden, or interfere with the website or prevent other customers from using our services.

Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, availability, and other information displayed on our website are accurate and up to date.

However, product colors and appearance may vary slightly depending on your device or display settings.

OLEMO reserves the right to correct errors, update product information, or change product availability when necessary.

Pricing and Payment

All product prices are displayed on the website at the time of purchase.

The applicable shipping charge is $6.99, unless otherwise stated at checkout.

The total amount payable, including applicable shipping charges, will be displayed before you complete your purchase.

Orders are subject to successful payment authorization.

Order Acceptance

Placing an order through our website does not necessarily mean that the order has been accepted.

OLEMO reserves the right to review and decline an order when necessary, including in cases involving incorrect pricing, product availability, payment issues, suspected fraudulent activity, or other legitimate business reasons.

If we are unable to fulfill an order after payment has been received, we will contact you and provide an appropriate resolution, including a refund where applicable.

Order Processing and Delivery

Orders are generally processed within 2–4 business days.

Standard delivery generally takes an additional 5–7 business days after the order has been shipped.

The estimated total delivery timeframe is therefore 7–11 business days.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, transportation disruptions, incorrect shipping information, or circumstances outside our reasonable control.

Please review our Shipping & Delivery Policy for additional information.

Order Cancellation

Orders may be cancelled before they have been shipped.

If an order has already entered processing or has been shipped, cancellation may no longer be possible.

For complete information, please review our Order Cancellation Policy.

Returns and Refunds

OLEMO offers a 90-day return policy beginning on the date your order is delivered.

Eligible returns must meet the requirements described in our Returns & Refund Policy.

OLEMO covers return shipping costs for eligible returns.

Approved refunds may take up to 30 days to process after the returned item has been received and the return has been approved.

Intellectual Property

All content available on the OLEMO website, including text, graphics, logos, images, product information, designs, and other materials, is owned by OLEMO or used with appropriate rights or authorization.

You may not reproduce, distribute, modify, copy, or use our website content for commercial purposes without prior written permission.

Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics services, and other technology providers.

Third-party services may operate under their own terms and privacy policies.

OLEMO is not responsible for the independent policies or practices of third-party service providers.

Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.

Temporary interruptions may occur because of maintenance, technical issues, security events, or circumstances outside our reasonable control.

Limitation of Liability

To the extent permitted by applicable law, OLEMO will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or the purchase or use of our products.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

Changes to These Terms

OLEMO may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices, or applicable legal requirements.

Any updates will be posted on this page with a revised Last Updated date.