Privacy Policy

Last Updated: September 3, 2026

At OLEMO, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with OLEMO, we may collect information such as:

Name
Email address
Phone number
Billing and shipping address
Order and transaction information
Product and purchase information
Information you provide when contacting customer support
Website usage and technical information

We only request information that is reasonably necessary to provide our products, services, customer support, and website functionality.

How We Use Your Information

We may use the information we collect to:

Process and fulfill orders
Process payments
Ship purchased products
Provide order updates and tracking information
Respond to customer inquiries
Process returns, refunds, and cancellations
Improve our products, services, and website
Prevent fraud, unauthorized activity, and abuse
Maintain website security
Comply with applicable legal and regulatory requirements

Payment Information

When you make a purchase through OLEMO, payment information may be processed by third-party payment providers.

OLEMO does not need to store your complete credit or debit card information on our own systems when payment processing is handled by a third-party payment provider.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

Information Sharing

OLEMO does not sell or rent your personal information.

We may share necessary information with trusted service providers when required to operate our business, including:

Payment processors
Shipping and delivery providers
Website and hosting service providers
Technology and security providers
Customer support service providers

These providers may only receive information necessary to perform the services they provide to OLEMO.

We may also disclose information when required by law, legal process, or to protect the rights, safety, and security of OLEMO, our customers, or others.

Cookies and Similar Technologies

OLEMO may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and provide a better shopping experience.

You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Third-Party Services and Links

Our website may contain links to third-party websites, services, or payment providers.

OLEMO is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of third-party services before providing them with personal information.

Children’s Privacy

OLEMO’s website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so we can review and take appropriate action.

Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the information below.